Michael had seen it a hundred times across government agencies and private sector teams. Different organizations, different industries—same invisible failure pattern.
It wasn't about lack of talent. It wasn't about bad processes. It was something deeper: a gap between roles and the people in them, between what managers expected and what their teams could see.
The breaking point wasn't one catastrophic failure. It was the repetition.
A consultant would come in, diagnose the problem, implement changes. Performance improved. Everyone celebrated. Then the consultant left. Within months, the improvements fizzled. The dysfunction returned. The expertise walked out the door with the expert.
Michael started sketching hexagons. Not as a logo. As a pattern language—a way to map the invisible behavioral dynamics that consultants could see but organizations couldn't sustain on their own.
"What if we could make the invisible visible? What if teams could see their own patterns?"